TLC technician cleaning a sneaker

The Process

How It Works

A transparent, six-step process from the moment you book to the moment your piece is returned.

01

Enquire & Book

Submit your request online and upload photos of your piece. We confirm your service, pricing, and timeline before anything begins.

02

Drop Off Your Piece

Bring your item to our Lekki Phase 1 studio or arrange a pickup for qualifying orders. Every piece is documented on arrival.

03

Assessment

We assess your piece under proper lighting, identify the leather grade, and present a full treatment plan. No work begins without your approval.

04

Certified Restoration

Your item is handled exclusively by our certified technicians using professional-grade materials. Progress photos are shared throughout.

05

Quality Review

Every piece goes through a structured quality check before release. If anything falls short of our standards, it goes back to the bench.

06

Collection

Your restored piece is carefully wrapped and returned with a personalised care card. We deliver back to your preferred location.

Book a Service

Good to Know

Before You Visit

Turnaround Times

We never rush a restoration. Our standard turnaround is 24 hours to 5 days depending on the service. Complex repairs may take longer. You will always be told upfront.

Insurance

Every item in our care is insured at replacement value. We take full responsibility for your piece from the moment it arrives until it is back in your hands.

Pickup & Delivery

Complimentary pickup and delivery is available for orders above N80,000 within Lagos Island, Victoria Island, and Lekki Phase 1. Other areas by arrangement.

Payment

Payment is collected after the assessment is confirmed and before work begins. We accept bank transfer, Paystack, and cash at the studio.

Find Us

The Studio

Our Lekki Phase 1 studio is open for both appointment and walk-in. A private, discreet environment focused entirely on your piece.

Address

12A Olawale Cole Onitiri Avenue, Lekki Phase 1, Lagos

Hours

Monday to Saturday: 9:00am - 6:00pm

Sunday: Closed

Lekki Phase 1, Lagos

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Track Your Order

Check Your Restoration Status

Enter the order reference from your booking confirmation email.

Ready?

Let's take care of your piece.

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